Frequently Asked Questions
Everything you need to know about shopping, ordering, payment and delivery at AB MART.
AB MART is an Indian grocery and everyday essentials store offering carefully selected products across categories such as dry fruits, seeds, spices, pooja essentials, wellness and other everyday products.
Our aim is to make quality products easy to discover and order from the comfort of your home.
Ordering from AB MART is simple:
1. Browse our products and select the items you wish to purchase.
2. Add the products to your cart.
3. Proceed to checkout.
4. Enter your delivery and contact details.
5. Complete the checkout process.
Once your order is placed, you will receive an order confirmation on the website.
Our team will then contact you via WhatsApp or phone within approximately 30 minutes to confirm your order and assist you with the payment process. Full payment is required before dispatch.
Once the payment is received and the order is confirmed, our team will share the estimated delivery timeline with you and proceed with dispatch.
AB MART currently accepts UPI payment.
After completing checkout, our team will contact you through WhatsApp or phone and provide the necessary details to complete your UPI payment.
Your order will proceed to dispatch after the payment has been received and confirmed.
No.
Checkout is used to submit your order and delivery details.
After your order is received, AB MART will contact you through WhatsApp or phone, generally within approximately 30 minutes, to collect payment through UPI.
Your order will be prepared for dispatch after your UPI payment has been received and confirmed.
Once payment is confirmed, we will proceed with preparing and packing your order for delivery.
Delivery time depends on your location and the applicable delivery service.
Bengaluru
Same-day delivery may be available for eligible orders depending on order time, product availability, delivery location and operational capacity.
Other locations in India
Delivery timelines vary depending on the destination, courier/service availability and other local conditions.
AB MART serves Bengaluru and other serviceable locations across India.
Delivery availability depends on the delivery address and applicable courier or delivery-service availability.
Shipping charges depend on each individual purchase/order.
The applicable charge may vary depending on factors such as:
- Delivery location
- Order size
- Product quantity
- Package weight
- Delivery service
Our team will communicate the applicable shipping charges during the ordering/payment process.
If you need to change your delivery address, contact AB MART as soon as possible.
We will try to accommodate the request where the order has not yet been dispatched.
Once an order has been dispatched, changes may not be possible.
No. AB MART does not accept order cancellations.
Please carefully review your products, quantities, delivery address and contact details before completing checkout.
No. AB MART does not accept product returns.
Please review your order carefully before placing it.
No. AB MART does not offer refunds.
Refunds are generally not available for change-of-mind, unwanted or non-defective orders. However, if an order is affected by an issue such as a missing item, incorrect product, damaged/tampered package or product becoming unavailable, AB MART will review the matter and provide an appropriate resolution in accordance with our Return, Refund & Cancellation Policy.
Please check your package when it is delivered.
If the package appears seriously damaged, opened or tampered with, contact AB MART as soon as possible.
Please provide:
- Order number
- Photographs/videos of the package
- Photographs of the product
- Details of the issue
We will review the matter and communicate the appropriate next steps.
Please contact us as soon as possible after delivery.
Send us:
Order number + details of the issue + supporting photographs where applicable.
We will verify the order and review the issue.
Yes.
We accept enquiries for bulk orders, businesses, restaurants, events, gifting and larger quantity purchases, subject to product availability.
For bulk enquiries, please contact us before ordering so we can discuss:
- Product availability
- Quantity
- Pricing
- Packing requirements
- Delivery location
- Expected delivery timeline
WhatsApp / Call: +91 7892295619
You can contact us through:
WhatsApp / Call: +91 7892295619
Email: abmart.co@gmail.com
Our team can assist with order-related questions, payment, delivery and other enquiries.
Yes.
Same-day delivery may be available in Bengaluru for eligible orders.
Availability depends on:
- Order time
- Product availability
- Delivery location
- Payment confirmation
- Operational capacity
You should provide accurate:
- Name
- Phone number
- Email address
- Delivery address
- Product and quantity details
Please double-check your information before completing checkout to avoid delivery problems.
AB MART takes reasonable measures to protect customer information.
We use customer information for purposes such as processing orders, contacting customers, arranging payment and delivery, providing support and maintaining business records.
For more information, please read our Privacy Policy.
We're happy to help.
AB MART
Bengaluru, Karnataka, India
WhatsApp / Call: +91 7892295619
Email: abmart.co@gmail.com
Have a question before ordering? Contact us and we'll be happy to assist.
