1. About AB MART

AB MART is an online store offering products for purchase through our website.

These Terms & Conditions apply to all visitors, customers, and users of the AB MART website.

By using our website, you confirm that you understand and agree to these terms.

2. Products & Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, weights, sizes, and other information displayed on our website are accurate.

However:

• Product images may appear slightly different from the actual product due to lighting, photography, or screen settings.
• Product availability may change without prior notice.
• Product specifications, packaging, or presentation may occasionally change.
• The actual product received should be considered the final reference for appearance and packaging.

We reserve the right to correct errors or update product information whenever necessary.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, AB MART may contact the customer regarding the order.

Depending on the circumstances, the unavailable product may be removed from the order or the order may be cancelled.

If any payment has already been received for a cancelled or unavailable item, the applicable amount will be handled appropriately and communicated to the customer.

4. Prices

Product prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.

AB MART reserves the right to change product prices at any time without prior notice.

Any applicable delivery or shipping charges may be additional and can depend on the individual order or purchase.

The final amount payable will be communicated or displayed during the ordering process.

5. Placing an Order

Customers can browse products on the AB MART website and add products to their shopping cart.

After completing the checkout process, the order details are received by AB MART.

Submitting an order does not necessarily mean that the order has been finally accepted or dispatched.

AB MART may contact the customer to confirm order details, availability, delivery information, or payment.

6. Order Confirmation & Payment

After an order is received, AB MART may contact the customer through WhatsApp or phone within approximately 30 minutes, depending on availability and circumstances.

Payment may be collected through UPI as communicated by AB MART.

The order will generally be processed for dispatch after the required payment has been successfully received.

Customers should ensure that the payment is made only through the payment details provided or confirmed by AB MART.

If payment is not received or cannot be verified, AB MART may delay, hold, or cancel the order.

7. Customer Information

Customers are responsible for providing accurate information while placing an order, including:

• Full name
• Mobile number
• Delivery address
• Product and quantity details
• Any other information required to process the order

AB MART is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or outdated information provided by the customer.

8. Shipping & Delivery

Delivery timelines may vary depending on the delivery location, product availability, courier or delivery partner, weather conditions, public holidays, and other circumstances.

Any estimated delivery time provided by AB MART is an estimate and should not be considered a guaranteed delivery date unless specifically stated otherwise.

Shipping or delivery charges may depend on the individual order.

Once the order has been handed over to the applicable delivery partner, delays caused by the delivery partner or circumstances outside AB MART's reasonable control may not be within AB MART's control.

9. Order Cancellation

Customers should contact AB MART as soon as possible if they wish to request cancellation of an order.

Cancellation requests may be accepted depending on the status of the order.

Once an order has been processed, packed, dispatched, or handed over for delivery, cancellation may not be possible.

AB MART reserves the right to cancel an order in circumstances including, but not limited to:

• Product unavailability
• Incorrect or incomplete customer information
• Payment issues
• Suspected fraudulent or unauthorized transactions
• Pricing or listing errors
• Delivery-related limitations
• Circumstances beyond AB MART's reasonable control

If an order is cancelled after payment has been received, the applicable refund or payment resolution will be communicated to the customer.

10. Returns, Replacements & Refunds

Returns, replacements, and refunds are subject to AB MART's applicable Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

If a customer receives a damaged, incorrect, or otherwise eligible product, they should contact AB MART as soon as possible with the relevant order details and supporting information.

AB MART may request photographs, videos, packaging details, or other information to assess the issue.

11. Damaged or Incorrect Orders

If your order arrives damaged or contains an incorrect product, please contact AB MART promptly after delivery.

For certain claims, customers may be required to provide:

• Order details
• Photographs of the product
• Photographs of the packaging
• A description of the issue
• Other information reasonably required to verify the claim

Claims may be reviewed before a replacement, refund, or other resolution is provided.

12. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information.
• Use the website for lawful purposes.
• Not misuse or interfere with the website.
• Not attempt to gain unauthorized access to the website or its systems.
• Not submit fraudulent, misleading, or unauthorized orders.
• Make payments only through authorized payment methods communicated by AB MART.

13. Website Content

All content available on the AB MART website, including text, product descriptions, graphics, photographs, logos, designs, and other materials, is provided for the purpose of operating and promoting AB MART and its products.

You may not reproduce, copy, modify, distribute, publish, or commercially use AB MART website content without prior permission, except where permitted by applicable law.

14. Website Use

We aim to keep the AB MART website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from technical issues
• Free from viruses or other harmful components

We may temporarily suspend or modify parts of the website for maintenance, updates, improvements, or other operational reasons.

15. Third-Party Services

AB MART may use third-party services such as payment providers, delivery partners, communication platforms, hosting services, or other service providers to operate the website and process orders.

The availability and operation of third-party services may be subject to their own terms and policies.

16. Limitation of Liability

AB MART will take reasonable steps to provide products and services as described on the website.

However, to the extent permitted by applicable law, AB MART will not be responsible for losses, delays, interruptions, or failures caused by circumstances beyond our reasonable control, including delivery partner delays, natural events, technical failures, communication failures, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

17. Force Majeure

AB MART will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, communication failures, pandemics, or other unforeseen events.

18. Privacy

Customer information is handled in accordance with AB MART's Privacy Policy.

By using the website and placing an order, customers acknowledge that certain information may need to be collected and used for purposes such as order processing, payment coordination, customer communication, delivery, and customer support.

19. Changes to These Terms

AB MART may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with an updated date.

Customers are encouraged to review this page periodically for changes.

Agreement

By using the AB MART website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.