1. No Returns

AB MART does not accept returns of products once an order has been dispatched or delivered.

Customers are requested to check the products and order details carefully before placing an order.

2. No Refunds

AB MART does not offer refunds for orders or products once payment has been received.

Before dispatch, our team may contact you through WhatsApp or phone to confirm your order and collect payment through UPI.

Please make sure that you are satisfied with your order details before making the payment.

3. No Order Cancellations

Once an order has been placed through the AB MART website, order cancellations are not accepted.

Customers should carefully review:

• Products
• Quantities
• Delivery address
• Phone number
• Order details

before completing checkout.

4. Order Payment & Dispatch

The AB MART ordering process is:

Add to Cart → Checkout → Order Confirmed → AB MART contacts you → UPI Payment → Payment Confirmed → Dispatch

After checkout, our team will generally contact you through WhatsApp or phone within approximately 30 minutes to arrange payment through UPI.

Once payment has been received and confirmed, we proceed with preparing and dispatching the order.

5. Damaged or Tampered Packages

Although returns and refunds are not offered, we understand that a package may occasionally arrive with visible damage or tampering.

If your package appears seriously damaged, opened or tampered with when delivered, please contact AB MART as soon as possible.

Please provide:

• Order number
• Photographs/videos of the package
• Photographs of the product
• A brief description of the issue

We will review the matter and communicate the appropriate next steps.

6. Missing or Incorrect Items

If you receive an item that is missing, incorrect, or different from what was ordered, please contact AB MART as soon as possible after delivery.

Please provide:

Order number + details of the issue + supporting photographs where applicable.

We will verify the order and review the issue.

7. Product Availability

Product availability may change from time to time.

If an ordered product becomes unavailable before payment is collected, AB MART may contact you to discuss the available options.

The order may be adjusted based on the available products and the customer's agreement before payment is completed.

8. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including:

• Name
• Phone number
• Email address
• Delivery address
• Product selection
• Quantity

AB MART is not responsible for issues resulting from incorrect or incomplete information provided by the customer.

9. Before Placing Your Order

Because AB MART does not offer returns, refunds or cancellations, we recommend that customers carefully review their order before completing checkout.

Please verify:

✓ Product

✓ Quantity

✓ Delivery address

✓ Contact number

✓ Order details

If you have any questions about a product before ordering, please contact us.